Basic Troubleshooting
- Check that your phone or tablet is on a 2.4GHz network. On iOS: In the Settings app, tap Wi-Fi to see your network name.
- Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4GHz network.
- Power cycle your Wyze Cam.
- Force close the Wyze app, then open it again.
Can’t connect to WYZE cam away from home?
Unplug the camera’s USB cord, wait 5 seconds, and plug it back in. If you still get the error, you can try to deactivate any firewall settings on your device or network. Slow internet speeds can also cause these errors. Wyze Cam needs a minimum upload speed of 1-2 Mbps for SD and 4-7 Mbps for HD.
How do I remotely access my WYZE camera?
To view the Live Stream:
- On Wyze Cam: Press and hold Speak to send your voice to the Wyze Cam.
- On Wyze Cam Pan: Tap Speak to send your voice to the Wyze Cam. When finished speaking, tap Hang Up.
Why isn’t my WYZE camera connecting to my phone?
Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.
How do I use my WYZE outdoor camera without WIFI?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
What is WYZE vacation mode?
Vacation Mode turns your bulbs on and off at random intervals between 6AM-9AM, and 6PM-11PM local time, when you’re most likely to use your lights. Each bulb with Vacation Mode enabled will turn on for between 5 minutes to a full 60 minutes. Each bulb with Vacation Mode turned on will turn on at least once per hour.
Does Wyze have a desktop app?
No, there is no web interface or desktop app for Wyze Cam.
Your Wyze Cam can only be used with the Wyze app on a smartphone or tablet device (iOS or Android). If you have a technical background and are willing to make trade-offs on functionality and support, consider using RTSP as a workaround.
How do I connect to 2.4 GHz WiFi?
To connect your Android device to a 2.4 GHz network:
- Unlock your device and tap the Settings app.
- Tap Network & Internet > Wi-Fi.
- Enable WiFi by tapping Use WiFi at the top.
- Select a 2.4 GHz WiFi network.
- If prompted, enter the password for the network.
How do I reset my WYZE camera outside?
With the Wyze Cam plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
Does WYZE camera work on hotel WiFi?
Wyze Cam cannot connect to WiFi networks that have a portal page (also called a landing or login page) where the user must accept terms and conditions and/or enter login credentials or payment information. This type of WiFi is commonly found in hotels and other public places.
Can you set up a camera in a hotel room?
Hidden cameras in hotel rooms have long been a concern of the mildly-paranoid traveler.Any camera on the premises has to be disclosed, even if it’s outside or not working, and it can’t be installed in private spaces like bedrooms or bathrooms.
Does wireless camera need internet?
Wireless security cameras don’t necessarily require the internet. Rather, there are a number of security cameras that can record their footage locally onto micro-SD cards or hard drives so it can be viewed later.
How do I set up my WYZE outlet?
To set up your Wyze Plug (2021 Version):
- In the Wyze app, tap Home, then tap + plus sign on the top left.
- Tap Add Device.
- Tap Power & Lighting > Wyze Plug.
- Make sure Bluetooth is enabled on your phone.
- Plug in your Wyze Plug into an outlet.
- The status light on the plug will flash blue, indicating it’s in pairing mode.
Can I view my WYZE cam on my TV?
The app runs on Android devices so if you use an Android TV it’s possible to run Tiny Cam on your TV.You can also use the Amazon Fire TV stick or Nexus Player to install the Tiny Cam Pro app and stream the video from the Wyze Cam to the TV.
How do I export a WYZE video?
To share or download an Event video:
- In the Wyze app, tap Events.
- Tap on the event video you want to share or download.
- Tap on the video again to bring up the Share and Download icons. To download your video, tap the down arrow icon . The video will save to your phone or tablet’s gallery.
Is WYZE Cam an IP camera?
Wyzecam IP camera URL
The settings for Wyzecam cameras are built right into our free surveillance software – click “Add” then “IP camera with wizard” to automatically setup your Wyzecam cameras.If your camera is not listed then click “Get Latest List” in settings or when on the add camera wizard.
How do I connect to 2.4GHz instead of 5?
To connect to a 2.4GHz network, go to Settings ( )>Wi-Fi. In this menu you will see all detectable networks in your area. Locate the SSID for your network, and tap on the SSID with the 2G or 2.4 end notation. Connect to that network using the Wi-Fi password associated with your network.
How do I change my WiFi from 5GHz to 2.4GHz spectrum?
On the top menu, select Wireless. On the right menu, select your desired network, 2.4GHz or 5GHz. Update the network name (SSID) and password (WPA preshared key). Select Apply.
How do I change my WiFi frequency?
The frequency band is changed directly on the router:
- Enter the IP address 192.168. 0.1 in your Internet browser.
- Leave the user field empty and use admin as the password.
- Select Wireless from the menu.
- In the 802.11 band selection field, you can select 2.4 GHz or 5 GHz.
- Click on Apply to save the Settings.
Why are my outdoor WYZE cameras offline?
Make sure the Wyze Cam Outdoor is charged. A low battery can cause poor connectivity. Check the battery level from the Home screen of the Wyze app, under the camera’s name. If the battery is low, charge the camera for 4 hours to guarantee a full charge.
How do you turn off WYZE outdoor camera?
You can also turn the Wyze Cam Outdoor on/off from within the Live Stream:
- In the Wyze app, tap the camera on the Home screen to view its Live Stream.
- Tap the More icon under the live stream window.
- Tap Turn on or Turn off to toggle the camera on or off.
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