Why Does My August Lock Keep Going Offline?

Your Connect may be offline due to an Internet connectivity issue.If you’ve checked your connection and the Internet is working, try the following to reboot your August Connect: Unplug the device from the outlet. Plug the Connect back into the outlet.

Why is my smart lock offline?

When your smart lock is showing “Offline” on the eufySecurity app, please try the following tips. 1. Make sure your lock has enough power and is working (try fingerprint or passcode). If not, replace the batteries or charge the USB port of the smart lock touch & wifi.

Why does my August smart lock say unavailable?

If you are unable to operate the Smart Lock remotely using the App, your Connect Wi-Fi bridge may be offline. This article can help you get your August Connect back online. If you are unable to operate your Smart Lock using the App, we recommend rebooting the device.Try operating the lock using the App.

How do I fix August connect?

Check that your wireless router is plugged in and powered on. Then, connect your Wi-Fi to a computer or other device to ensure it is working properly. Your Wi-Fi name and/or password may have changed. Reset the Connect by holding down the button for 3 seconds and set up again using the August App.

Does August lock use Bluetooth or Wi-Fi?

Both locks offer Bluetooth connectivity, but when it comes to Wi-Fi there is a distinct difference. As its name implies, the August Wi-Fi Smart Lock is the only smart lock in August’s lineup to offer built-in Wi-Fi.

How do you reset a August lock?

Factory reset instructions

1. On your phone, open the August App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
2. Select the Settings menu (gear icon).
3. Select the device you wish to reset.
4. Scroll to factory reset.
5. Select “Reset Lock”.

How do I connect my august lock to WIFI?

Tap Set Up A Device.

1. Open the August Home App.
2. Tap the Menu icon.
3. Tap Settings.
4. Tap Set Up August Connect.
5. Tap Begin Scan to start connecting to Wi-Fi.
6. Type in your Wi-Fi password.
7. The Connect will show that is connecting.
8. Tap Done.

Why is my August app not working?

General Troubleshooting Steps
Make sure your phone’s OS is on the latest version and that your lock’s firmware is up to date. Stand near your Smart Lock and open the August App on your phone. Check that you can lock and unlock your door using the August App.

Does August work with HomeKit?

Yes, if you have a compatible Apple bridge within Bluetooth range of your August Smart Lock that is setup to work with HomeKit. You can then use Siri remotely or operate remotely through the August app.

Why is my august lock flashing red?

A flashing red light on your Smart Lock indicates that your batteries need to be replaced. To resolve this issue, replace your existing batteries with a fresh set of 4 brand new AA Alkaline batteries.Instructions for changing the batteries in your August Smart Lock are available here.

How do I calibrate my August Smart Lock?

Smart Lock Needs Recalibration

1. Open the August App and navigate to the affected lock.
2. Select Lock Settings.
3. Scroll to and tap on Calibrate Lock.
4. Follow in-app instructions to recalibrate.

How does August auto unlock work?

When the August App sees you have left your neighborhood or traveled more than 200 meters from your home, Auto-Unlock will go into Away Mode, until your return home again. When you then return to within 200 meters from your home, your phone will start looking for your lock.

Can you use August Smart Lock without connect?

The August Wi-Fi Smart Lock has everything built inside and can connect to the Internet without a Connect Bridge. If you have an August Smart Lock or a Smart Lock Pro (Generation 1, 2, or 3), your smart lock will function locally via Bluetooth connection without a Connect Bridge.

What happens if August Smart Lock battery dies?

When your August smart lock battery dies, the lock stops working electronically, meaning you can’t unlock it via the App on your phone until the batteries are replaced. But you can manually unlock your door (with a physical key) via the original deadbolt, as August locks fit with the existing deadbolt on your door.

How long does August lock battery last?

three to six months
The team at August estimates the lock’s batteries should last three to six months. That’s a shorter suggested lifespan than the six months to a year promised for the older, AA models. According to August, the no. 1 factor in battery life is the quality of your Wi-Fi connection.

How do you reprogram a smart lock?

Steps to re-keying Smart Key units (Note: You must have your Functioning Key and Learn Tool for this to work).

1. Insert functioning key & turn 1/4 turn clockwise.
2. Insert & remove the SmartKey learn tool. Remove functioning key.
3. Insert new key & turn 1/2 turn counter-clockwise. Done. Your lock is now re-keyed! “”

Can you reset a smart lock?

1 Factory Reset
Slide up the cover to open the back of your lock, exposing the buttons beneath. Push and hold the reset button for 10 seconds, until the lock beeps.The lock has now been restored and is ready to be set up again.

How do I transfer August lock to another owner?

If you want to change a regular user on your August Smart Lock Guest List to an Owner, follow these simple steps:

1. In the August app, select the Guest icon on the lower right-hand side.
2. Choose the Guest you want to edit.
3. Change the Access Level from Guest to Owner.
4. Tap Update to save your changes.

Can August connect work with multiple locks?

The Connect also enables every single feature the smart lock has. If you have one smart lock in your house, get the August Connect. If you have multiple August locks in your home, get a Connect for each lock.The August Connect also lets you send out guest keys.

How do I update WIFI settings?

1. How to Change Your Wireless Router Settings.
2. Connect to your network wirelessly, or via ethernet.
3. Find your router configuration page.
4. Log in with the username and password.
5. Find the Wireless Settings page.
6. Set the new channel, usually with a dropdown menu.
7. Your router will now reboot.
8. Troubleshooting.

How do I auto lock my august lock?

Tap the Settings Gear Icon in the lower right-hand corner on the lock circle screen. Select the lock from the devices shown. Select Auto-Lock, which is listed in the automations menu. Toggle Enable Auto-Lock on and Set the Auto-Lock Timing*