Why Is My Yale Lock Not Locking?

Try these quick fixes: Gently close your door and use the thumb turn inside your home to lock it. If there’s any friction, or if you need to push or pull on the door to get the lock to fully engage, it’s a good sign your deadbolt is misaligned. With the door open, extend the deadbolt and clean it thoroughly.

Why is my Yale lock not working?

If you find that the issue is the lock, try rebooting the lock first. To reboot the lock, remove one battery from the lock and replace it. Once you have rebooted the lock, try the entry code again. If this does not work, the keypad must be reset.

How do I get my Yale to lock automatically?

How to Enable Auto-Lock on Android

1. Open the Yale App and select the applicable property from the keychain if there is more than one.
2. Tap the Settings Gear Icon in the top right-hand corner on the lock circle screen.
3. Select the lock from the devices shown.
4. Select Auto-Lock, which is listed in the automations menu.

Why is my nest Yale lock not working?

If the keypad will not light, but is locked, it’s possible the batteries in the lock have been drained.Replace the batteries now.” Do not remove the battery you are holding to the lock, it is currently powering the lock. Press the Yale logo, then enter your code, then press the checkmark.

How do I reset my Yale keypad lock?

Remove the mounting plate to reveal the reset button, which is located on the left side of the cable connector. Hold down the reset button while you put in the batteries. Keep holding down on the reset button until the light turns red and the lock says “Just a moment, erasing all settings.” Release the reset button.

How do I add a Yale lock to my Yale app?

Open the Yale Secure app and create a new home by tapping the + icon in the top right corner. Tap the + icon next to your home name to add a new lock. Tap the Yale lock when it appears as an available device.

What is privacy mode on Yale lock?

Privacy Mode can give you added control over who can access your home during a certain time. When Privacy Mode is on, it disables Google Nest ? Yale Lock’s keypad so it can’t be unlocked by entering a passcode on the keypad. You can turn Privacy Mode on and off with the Nest app or on the lock itself.

How do I reset my Yale push button lock?

To reset the lock to factory default, see the following:
2. The reset button (see image at right) is located above the PCB cable connector. 3. Hold down the reset button for a minimum of 3 seconds and then reinstall the batteries; once the batteries are properly installed, release the reset button.

Why does my nest lock keep going offline?

If your lock can’t reach Guard or Connect, it will appear as “Offline” on the Nest app. Even if your lock is offline, most passcodes will still work. So will the thumb turn inside your home.

Why won’t my key turn in my front door?

If the key won’t turn in the door lock, the problem could be dirt or dust in the cylinder causing the pins to be stuck in a partially raised position.You can spray dry lubricant into the keyway and then insert the key a few times to get the lubricant working. If a dry lubricant doesn’t work, you can try WD-40.

How do you lock a smart lock?

Let your phone stay unlocked

1. Make sure you have a screen lock. Learn how to set a screen lock.
2. Open your phone’s Settings app.
3. Tap Security. Smart Lock.
4. Enter your PIN, pattern, or password.
5. Pick an option and follow the on-screen steps.

How long do batteries last in Yale lock?

Q: How long will the batteries in the Yale Assure lock last and are the batteries included ? A: Yes four (4) AA batteries are included. Average battery life is 1 year. Actual battery life is dependent upon the environment in which the sensor is used and the number of signals the sensor has had to send.

What happens if Smart Lock battery dies?

Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you can replace your batteries, your key will still work. This is the same deadbolt key that you’ve always used – the Smart Lock doesn’t change the key needed.

How do I reset my Yale touch deadbolt?

To reset the lock to factory default, see the following:
2. The reset button (see image at right) is located above the PCB cable connector. 3. Hold down the reset button for a minimum of 3 seconds and then reinstall the batteries; once the batteries are properly installed, release the reset button.

How do I set up Yale assure lock?

Yale Assure Lock® with Wi-Fi

1. Download the free Yale Access App on your smartphone and create an account.
2. Tap ‘Set up a Device’ from the app menu.
3. Scan the QR code located on the Quick Start Guide, or on your packaging.
4. Follow the in-app steps to install your Assure Lock.
5. Insert the 4 AA batteries.

How do I connect my Yale lock to SmartThings?

Connect Your Yale Lock To SmartThings

1. If needed, press any key on the lock to wake it.
2. Enter the 4- to 8-digit Master PIN code followed by the # or “gear” key.
3. Press 7 followed by # or “gear”
4. Press 1 followed by # or “gear”
5. Wait up to 60 seconds.
6. When the device is discovered, it will be listed at the top of the screen.

What apps work with Yale Smart Lock?

The Yale Access App is needed to control your Yale products from your mobile device. The Yale App is available for iPhone and Android .

What does the button on the Yale lock do?

This button, when enabled, allows you to set your lock into privacy mode. This setting mimics a manual chain lock or hinge lock. If enabled, pressing the button will disable the sound and keypad function for a set period of time.

How do I get my Yale lock out of privacy mode?

How to disable the Privacy Mode option on the lock

1. Tap Settings. on the app home screen.
2. Select your lock.
3. Tap Privacy Mode.
4. To enable or disable Privacy Mode on the lock, tap Allow from the lock.

How do I get my Yale lock back online?

Your lock doesn’t connect directly to Wi-Fi. Instead, it uses a Google Nest Connect or Google Nest Guard for its internet connection. So you’ll only need to update the Wi-Fi information on your Connect or Guard in order to get your lock back online.

How do I reconnect my Yale lock to my nest?

How to Connect the Nest x Yale Lock to the Nest App

1. Sign into your Nest account or create one. If you’re new to Nest: Go to the Apple App Store or Google Play to download the Nest app and create a free account.
2. Scan the QR code.
3. Add the lock to your Nest account.
4. Create Nest passcodes.