To connect Alexa to a new WiFi network, open the Alexa app and tap Devices. Then select Echo & Alexa and choose the Alexa device you want to connect to a new WiFi network. Finally, tap Change next to WiFi Network and enter the WiFi password for that network.
How do I reset my Alexa WiFi?
You can find the reset button on the device, which is essentially a tiny button in a hole available underneath the device. You can use an unbent paper clip to press and hold the reset button until you first see an orange light that turns blue after some time. Once you see the blue light, you can release the button.
Why wont my Alexa connect to WiFi?
Note: If your device loses its Internet connection and won’t reconnect, first try restarting your Echo device.If other devices can’t connect, restart your Internet router and/or modem. While your network hardware restarts, unplug the power adapter from your Echo device for 3 seconds, then plug it back in.
How do I reset my Alexa device?
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
How do I connect Echo to new Wi-Fi?
How to Change Wi-Fi on Amazon Echo Show
- Turn on your Echo Show’s display.
- Swipe down from the top of the screen to display the quick access bar (or control panel).
- Tap the ‘Settings’ icon (gear icon).
- Go to the ‘Network’ (Echo Show 5) or ‘Wi-Fi’ (older) menu.
- Find the Wi-Fi network that you want to connect to.
How do I get my Alexa back online?
Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online.
Why has Alexa stopped working?
Causes of Common Alexa and Echo Problems
Thre are several reasons why Alexa and your Echo device might not be working together properly. There may be a simple culprit, such as a power or internet outage. Echo devices might be grouped improperly, or there might be Wi-Fi issues.
Why is my Alexa Echo show not working?
Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in. Press and hold the Mute and Volume Down buttons until you see the Amazon logo (about 15 seconds). When prompted, follow the on-screen instructions to set up your device.
How do I put echo in pairing mode?
Pair Your Phone or Bluetooth Speaker to Your Echo Show
- Set your Bluetooth device to pairing mode.
- Say, “Go to settings,” or swipe down from the top of your Echo device’s screen and select Settings.
- Select Bluetooth, and then select your Bluetooth device from the list.
- Just say “Alexa, go to settings” or swipe down from the top side of the screen.
- Select Settings.
- Scroll down and go to Device Options.
- Then tap on Reset to Factory Defaults.
- Tap Reset to confirm you want to proceed.
How do I reset my Alexa echo without the app?
To reset your device to its factory settings:
- Press and hold the Action button for 25 seconds. The light ring will pulse orange, then turn off.
- Wait for the light ring to turn back on and turn blue. The light ring then turns orange again and the device enters the set up mode.
How do you restart Alexa after unplugging?
Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue. 2. Wait for the light ring to turn off and on again.
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