Why Is My Ecobee Thermostat Not Working?

Open the panel on your furnace to expose the control panel where your thermostat wires are connected. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it’s intact. A blown fuse will have to be replaced. Once a blown fuse is replaced, the ecobee should power back on.

Why is my ecobee thermostat not heating?

When your Ecobee thermostat isn’t turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. Other solutions to try are resetting the furnace power at the breaker box and cleaning your furnace.

How do I reset my ecobee thermostat?

How to Factory Reset an ecobee Smart Thermostat

  1. From the Home screen, press Menu.
  2. Select Settings.
  3. Go to Reset.
  4. Choose Reset All Settings then confirm your selection by pressing Yes.
  5. Choose the reset option that suits your needs:
  6. The ecobee thermostat will be reset to factory defaults.

Why is my ecobee thermostat not cooling?

Your ecobee thermostat is powered off or is frequently rebooting. Water leakages, puddles of water, or signs of moisture around the air conditioning unit. An overflowing or full condensate drain pan. Signs of water damage around the drain pan or condensate drain line.

Is my ecobee broken?

If the product is defective, call Customer Service at 1-877-932-6233. ecobee will make the determination whether a replacement product can be sent to you or whether the product should be returned to our address.

How do you force Ecobee to turn on heat?

To enable this system mode, go to Main Menu > Settings > Installation Settings > Thresholds > Auto Heat/Cool and select Enable.

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Does Ecobee thermostat have a battery?

The Ecobee comes with one wireless sensor, which is powered by a CR2032 coin-cell battery; the company says it should last about 4 years. When the battery runs low, you’ll receive an alert.

How do I wake up my Ecobee thermostat?

When you want to wake your Ecobee up, you need to: What is this? Select the Menu option on the thermostat and then select Schedule.

  1. On the schedule page, tap on the ‘+’ icon.
  2. Select your desired Comfort setting.
  3. Add the desired start time and click on save.

Why is my thermostat not getting power?

A quick fix to restore your thermostat’s power is a tripped circuit breaker or blown fuse, depending what you have in your home. Sometimes a surge can cause this issue. If you check your electrical box and a circuit breaker is tripped, just flip it back. If you have fuses, replace the fuse.

What happens when you reset Ecobee thermostat?

If you choose to “Reset All,” your ecobee will be wiped clean and returned to factory settings. Your ecobee account will be deleted, as will your schedule, preferences, and equipment configuration. You will need to set up your ecobee from scratch once again.

What do I do if my AC isnt blowing cold air?

Try cleaning your air conditioner’s filter and the coils to see if improving the airflow fixes the problem. If there is ice buildup, you’ll need to run the unit with just the fan in order to melt it off. If that doesn’t get the unit blowing cold air again, it could be refrigerant levels are low (see below).

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Why will my air conditioner not turn on?

If your AC unit won’t turn on, the first thing you should check is if there was a blown fuse or a tripped breaker. There’s a good chance that the problem is a tripped breaker if the circuit was overloaded.However, it is also possible that a power surge caused your air conditioner to blow a fuse or trip a breaker.

Why is the ac not cooling?

Perhaps the most common cause of AC issues is clogged filters. Dirt, pet hair, pollen and dust can clog your filters. When filters get clogged, they begin to restrict the flow of air through your AC. The result is that the AC doesn’t cool your indoor air effectively.

What happens if ecobee loses power?

If this power supply is interrupted, the ecobee will not power back on until 24VAC is restored. When the ecobee thermostat loses power during heating or cooling, it is often due to one of the following: A safety feature on the HVAC (Heating, Ventilation, and Cooling) system triggering, cutting power to the thermostat.

Why did my ecobee go offline?

If your ecobee is connected to your home network but is unable to connect to ecobee servers, the issue may be caused by security settings on your router. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM.

Why is my furnace not starting?

The Pilot Light (Faulty Ignition Sensor) The pilot light or ignition sensor is usually the most common issue when your furnace will not ignite.Put the front panel back on, turn on the gas, and then turn the furnace back on. Turn up the temperature on your thermostat to see if your furnace will now fire up.

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Why does my heat not turn on at night?

Short-cycling: If you’re noticing that the furnace shuts off regularly at night, it may be short-cycling. This happens when the furnace is too large for your home. If your furnace is short-cycling, it will turn on for a short period of time, then turn right off. This prevents it from heating your home properly.

Can Ecobee run humidifier without heat?

2) You have to know that when you set up your humidifier with Ecobee, you have to tell it that it’s a “steam” humidifier, NOT an evaporative one. This is not true, but it will allow the Ecobee to call for humidity even without heat blowing.

How long does ecobee battery last?

five years
CR2032 are the little silver coin shaped batteries used in the old ecobee Room sensors. The sensor will run for at least 18 months. The CR2477 used in the new Smart Sensors should last for five years.

How long do ecobee thermostats last?

Ecobee states a battery life of 5 years (you can replace it yourself, when the time comes) and claims it’s smart enough to not be triggered by pets.

How do I know if my ecobee sensor is working?

1) Gently pull the plastic tab on the back of the sensor. 2) Look for a message on your ecobee’s screen. The 4-digit ID should match the 4-digit code on the back of your sensor. Tap Pair now to confirm pairing.

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About Claire Hampton

Claire Hampton is a lover of smart devices. She has an innate curiosity and love for anything that makes life easier and more efficient. Claire is always on the lookout for the latest and greatest in technology, and loves trying out new gadgets and apps.