Why Does My Ecobee Keep Turning Off?

Your forced air furnace may be overheating. This is one of the most common causes of an ecobee thermostat losing power during heating season. The thermostat screen will “shut off” or the screen will go completely black intermittently, usually while the thermostat is calling for heat.

Why does my ecobee thermostat keep going offline?

If your ecobee is connected to your home network but is unable to connect to ecobee servers, the issue may be caused by security settings on your router. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM.

Is there a battery in the ecobee thermostat?

The Ecobee comes with one wireless sensor, which is powered by a CR2032 coin-cell battery; the company says it should last about 4 years. When the battery runs low, you’ll receive an alert.

Does ecobee screen turn off?

You can customize the brightness of your ecobee thermostat’s screen. The brightness of both the active and standby screens can be configured independently. You can also configure the screen to automatically sleep (i.e. turn off) whenever your ecobee thermostat enters the Sleep activity period.

Why does my thermostat keep rebooting?

Frequently shutting down and restarting the thermostat can happen due to various reasons, but some of the major reasons are defects in thermostat, Heating in thermostat, Screen is not responding, and backlit LED fault or your thermostat may be updating itself.

How do I reconnect my ecobee thermostat?

To connect your Ecobee thermostat to your Wi-Fi network:

1. From the Home screen, press Menu.
2. Then select Settings.
3. Go to Wi-Fi.
4. Make sure Wi-Fi Radio is Enabled.
5. Go to Network.
6. Tap on Select Wi-Fi Network.
7. Pick your Wi-Fi network from the list and enter your Wi-Fi password if required.
8. Tap OK to exit.

How long does ecobee battery last?

five years
CR2032 are the little silver coin shaped batteries used in the old ecobee Room sensors. The sensor will run for at least 18 months. The CR2477 used in the new Smart Sensors should last for five years.

Where is ecobee battery located?

Place your thumb and index finger on the narrow part of the sensor stand, and your other hand on the front of the sensor. Gently pull upwards to release the sensor. Remove the battery by gently prying it out of the battery compartment with a thin tool such as a pen, plastic card, or screwdriver.

What batteries do ecobee sensors take?

ecobee Room Sensors use 3-volt CR-2032 batteries that can be purchased here.

Why is my ecobee not turning on my AC?

The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. Your HVAC system has a drain pan or drain line.Some signs that you have a backed-up drain pan or drain line are: Your ecobee thermostat is powered off or is frequently rebooting.

Why does my thermostat randomly shut off?

The device itself could be causing errors or the wiring that connects the thermostat to the AC can develop a short, causing the system to shut off when it’s not supposed to. You should contact a professional to inspect the thermostat and replace any faulty wires.

Why would thermostat shut off?

Not all thermostats use batteries; many are wired into the electrical system of the house.One of them might have tripped and cut off the power the thermostat. Reset the breaker. If this doesn’t work, then the issue with the thermostat could come from loose connections or other wiring problems.

How do I troubleshoot my ecobee thermostat?

Open the panel on your furnace to expose the control panel where your thermostat wires are connected. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it’s intact. A blown fuse will have to be replaced. Once a blown fuse is replaced, the ecobee should power back on.

What happens if I reset my ecobee?

If you choose to “Reset All,” your ecobee will be wiped clean and returned to factory settings. Your ecobee account will be deleted, as will your schedule, preferences, and equipment configuration. You will need to set up your ecobee from scratch once again.

How do I contact ecobee?

Need to talk?

1. Contact Us. Send us a message.
2. Toll Free. 1-877-932-6233.
3. International. 1-647-428-2220. Security team. If you’re a security researcher, please use our public PGP key when sending us sensitive information. We take security very seriously and investigate all reported vulnerabilities. Email: [email protected].

How long do ecobee thermostats last?

Ecobee states a battery life of 5 years (you can replace it yourself, when the time comes) and claims it’s smart enough to not be triggered by pets.

How do I check the battery level on my ecobee sensor?

You cannot check your Ecobee sensor’s battery level, but Ecobee will notify you through the app when the battery life is running low.
Here are the steps:

1. Pry the cover off the back of the sensor.
2. Remove the old battery from the sensor.
3. Insert a new battery with the positive side facing out.

What is a lil bee sensor?

They show temperature, humidity, and occupancy. The temp/humidity updates approx every 15 minutes or so.The occupancy clears after ~30 minutes of no motion sensed. The sensor is meant to control a thermostat with pretty rough data, so I wouldn’t consider using it for anything other than HVAC control.

Do room sensors have batteries?

The Room Sensor and Tank Sensor both run on 2 x AAA size Alkaline non rechargeable batteries and depending upon usage are designed to give a battery life of approximately 12 to 18 months.

How many ecobee sensors are needed?

ecobee thermostats can accommodate up to 32 sensors.

How do I calibrate my ecobee sensor?

To Configure Temperature Correction

1. Press Menu on the main screen.
2. Go to Settings.
3. Then go to Installation Settings.
4. Select Thresholds.
5. Then select Temperature Correction.
6. Adjust the temperature reading to fit your needs.