Remove the back cover from the sensor and remove its battery. Power-cycle your ecobee thermostat by removing it from the wall and leaving it off for about two minutes. Place your ecobee thermostat back on the wall and wait for it to power up. Re-insert the battery into your Room Sensor and hold it close to your ecobee.
How do I reconnect my ecobee Smart sensor?
Option B: From your thermostat’s Home Screen in the ecobee app, go to MAIN MENU > SENSORS, tap Add Sensors, and select SmartSensor.
- Tap Let’s get started to begin.
- Scan the QR code on the sensor’s pull tab with your wireless device’s camera.
- Pull the tab to pair.
How do I pair my ecobee room sensor?
Standing in front of your ecobee, hold up your Room Sensor and pull the green tab out of the back. Your ecobee will notify you that it has detected a Room Sensor. Tap Yes to proceed with pairing. This will automatically pair the sensor.
How do I find my lost ecobee sensor?
There is no way for users to track down a lost Ecobee SmartSensor because the devices are not equipped with location alarms; however, you do have the option to scroll down on your Ecobee Thermostat’s main menu to the sensor to see if it is still active.
Can’t connect to my ecobee?
My ecobee is not connecting to ecobee servers
- Try power-cycling the ecobee by removing it from the wall and leaving it off for two minutes.
- After two minutes, place the ecobee back on the wall.
- To reconnect to Wi-Fi, go to MAIN MENU > SETTINGS > WI-FI > NETWORK > SELECT WI-FI NETWORK.
How do I know if my ecobee Smart sensor is working?
4 Pair the Sensor to the Thermostat
- Your ecobee will notify you that it has found a Room Sensor.
- Your Sensor will start to pair and a four digit code will appear on your thermostat.
- Select a name for your Sensor, then tap Next.
- Select when your Sensor will be active, then Tap Next.
What battery does ecobee sensor use?
CR-2032 batteries
Change the Battery
ecobee Room Sensors use 3-volt CR-2032 batteries that can be purchased here.
How do I calibrate my ecobee sensor?
To Configure Temperature Correction
- Press Menu on the main screen.
- Go to Settings.
- Then go to Installation Settings.
- Select Thresholds.
- Then select Temperature Correction.
- Adjust the temperature reading to fit your needs.
How do I turn off the ecobee sensor?
1 Toggle Sensor
- Press Menu on the main screen.
- Go to Sensors.
- Select the thermostat.
- Select Participation.
- Check or uncheck the Comfort Setting for which you want or don’t want to use the sensor.
How long do ecobee sensor batteries last?
five years
CR2032 are the little silver coin shaped batteries used in the old ecobee Room sensors. The sensor will run for at least 18 months. The CR2477 used in the new Smart Sensors should last for five years.
Where does the ecobee sensor go?
Place your room sensor at a height of approx. 5ft / 1.5m on an interior wall, away from direct heat/cool sources (eg. fireplace, air vents, etc.) If the sensor is out of range of your ecobee3 (approx.
What do ecobee door sensors do?
With ecobee Smart Security, SmartSensor sends alerts and notifications when doors and windows are opened or closed and its motion and occupancy sensor alerts you to in-home activity detected when you’re away.
How many ecobee sensors are needed?
ecobee thermostats can accommodate up to 32 sensors.
How do I reconnect my ecobee switch?
Follow these steps to ensure your Switch+ is ready for setup:
- Press and hold the main button for 5 seconds.
- Wait for the voice prompt to say “Reset to factory settings.”
- Press the main button again.
- Wait for the amber light to illuminate (about 30 seconds).
- Retry registration using the ecobee app.
How do I reconnect my ecobee thermostat to WIFI?
Double-check your router configuration
After a recent update in our security protocol, ecobee thermostats no longer supports TKIP encryption types. Ensure that your router encryption type is set to either WPA-AES or WPA2-AES.
Why does my ecobee go offline?
During this process, we may change channels on either 5Ghz or 2.4Ghz, or both bands based on various factors. Ecobee fails to switch to the new channels after optimization. This causes the device to disconnect and at times, fail to connect back until Ecobee is manually reconnected to the Wi-Fi network.
Is ecobee sensor accurate?
The ecobee temperature sensor has a +/- 1.0F accuracy and is programmed to provide readings every 15 seconds.
Do I need to calibrate my ecobee thermostat?
The Ecobee thermostat requires calibration to get an exact reading of the room temperature which takes around 20 minutes. Note-Remember not to use AC or heater during your ecobee calibrates.
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