Make sure your WiFi router has power If you have a separate modem and/or multiple routers, ensure they also have power.To check if the outlet is working, unplug the router and plug a different device into the same outlet. If it also doesn’t receive power, try restoring power to the outlet.
How do I reset my vivint Smart Hub?
Hardware: Press and hold the Reset button on the back of the router for 10-15 seconds, then release. Software: In the Configuration Interface, go to the Advanced tab and under the Administration tab click Factory Defaults. Then click the Restore Factory Defaults button.
How do I update my vivint Smart Hub?
From your app, open your menu by pressing the three lines in the bottom left corner, then select Settings. Select your panel (Smart Hub or SkyControl). If your panel firmware is up to date, it will tell you. If not, it will say Update Available and list the version.
How do I reboot my Vivint system?
Tap Cameras, the tap on the camera you want to reboot. At the bottom on the page, Tap Reboot camera, and then Yes to confirm. The camera will take 1-2 minutes to reboot.
Why is my vivint not working?
Log out of your mobile app and log back in.If your connection is good, but it isn’t working, delete and reinstall your app. If neither the app nor the account center is working, go to your panel and send a command to your door locks, thermostats, or lighting modules directly from the panel.
Does vivint panel reboot on its own?
Vivint’s control panel doesn’t require a manual resetting if the power failure lasts for more than twenty-four hours. Your settings will automatically reboot and reconnect to your smart devices.
How do I reset my vivint hard drive?
Restart the Smart Drive
Unplug the Smart Drive for 30 seconds, then plug it back in. Wait a few minutes to see if the connection has been re-established.
Why is my Vivint panel offline?
Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out.Find out how to test your WiFi to determine if you should contact Vivint or your ISP.
How do I connect my Vivint Smart Hub to WiFi?
To connect the Smart Hub to the new WiFi channel, go to the panel and tap the menu icon from the bottom right corner. Tap General and enter your 4-digit PIN. Tap Connectivity and then WiFi. Tap on the network name to choose to connect to a new WiFi channel.
How do I set up Vivint Smart Hub?
- Open your Vivint app.
- From the home screen, tap the Menu icon in the top left.
- In the menu, select Device Settings.
- All your devices will display. Under Hubs, tap Smart Hub.
- Select Reboot Panel.
- Your panel will reboot, and can take several minutes to start back up.
How do I reconnect my Vivint panel?
How to connect a panel to wireless internet using the mobile app.
- Tap on the Menu icon.
- Tap on Device Settings.
- Tap on the panel you want to connect to WiFi.
- Tap on the Wi-Fi line.
- Connect your panel to WiFi. Tap on the WiFi network you want to connect your panel to, and enter in the password.
What does reboot panel mean?
A system reboot means that the system powers down and then powers back on. No changes to the settings are made during this time. This should not be confused with a factory reset, which will default settings and clear zones. There are many reasons why a person might want to reboot their system.
What happens when you reboot a vivint camera?
The light will change from yellow to white during the reboot. After the light turns white, be sure to wait 5 minutes while your doorbell tries to re-establish a Wi-Fi connection.
How do I fix vivint smart drive?
Make sure your app is up to date by unistalling and re-downloading. If that does not resolve your issue, try power cycling your Smart Drive and internet router. Unplug both devices for 30 seconds, then plug them back in and wait a few minutes. Turn Playback off in your app and then back on.
What is vivint Smart Hub?
The Vivint Smart Hub is the central control panel for your Vivint system. It enables you to control your entire home from one single touchscreen on your wall. In addition, the Vivint Smart Hub lets you see camera feeds and easily connect with Vivint’s 24/7 in-house professional monitoring specialists.
Will Vivint work without WiFi?
Will Vivint work without WiFi? Yes, our security system is built off a wireless cellular connection, so you won’t need WiFi or a phone line!
Does Vivint equipment work without service?
Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.
Can I use Vivint app without monitoring?
Yes, you can use Vivint equipment without monitoring. However, you cannot use the app on your phone. You can still arm and disarm the alarm, and have it set up to automate things such as a door lock or thermostat whenever you leave.
Why is my vivint smart drive blinking red?
Fast Blinking Red: Network cable disconnected; check your device’s network cable. If it is connected, unplug the device for 30 seconds, plug it back in and wait for it to boot up.Solid Red: Internal error. Unplug the device for 30 seconds, plug it back in and wait for it to boot up.
What do the SmartDrive lights mean?
A sensor bar for SmartDrive’s SR4 platform has indicator lights that fleets can use to alert drivers to risky behaviors.For these and other types of risky behaviors, SmartDrive has customers who opt to give drivers real-time feedback using green, yellow and red-light notifications on the camera.
How do I access my Vivint hard drive?
Smart Home App – Connect Smart Drive
- Press the Menu icon.
- Select Settings.
- Scroll down and press Connect next to the Vivint Smart Drive.
- Enter the H/W ID listed on the bottom of the Smart Drive, then press Done on the keyboard. The device will take a few moments to set up.
- Turn on Playback.
Contents