Make sure that your mobile device and the Smart Plug are connected to the same Wi-Fi network and your network is working properly. Reset your Smart Plug. Press and hold for 10 seconds (LED will flash green and the Smart Plug will reset upon release).
How do I get my smart plug back online?
Smart Plugs
- Unplug and wait 10 seconds. Press and hold the button on the plug. While holding the button, plug into an outlet. For plugs with lights, release the button once you see the LED light up.
- Restart Discovery.
How do I reset my smart plug to factory settings?
You need to unplug them and wait for ten seconds. Then hold the reset button and plug the device into your outlet. When the LED lights up, release the button. The device itself will be factory reset.
How do I fix unresponsive smart plug?
If your Amazon Smart Plug stopped working, restart your device.
- Unplug your Amazon Smart Plug from the outlet, and then plug it back in.
- Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds.
Why is my Smart Plug not connecting?
Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Check that your paired device is within 30 ft (9 m) of your Amazon Smart Plug. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Then set up Amazon Smart Plug again.
How do you reprogram a smart plug?
Reset Your Amazon Smart Plug
- Press and hold the button on the device for 12 seconds.
- Release the button once you see the red LED light. A blue LED blinks when reset is complete.
- Register your Amazon Smart Plug in the Alexa app.
Why is my Smart Life plug offline?
Smart Life devices go offline due to overloads in your router when your router renews the LAN/WAN IP address, or if there are errors stored in its cache. Solutions to this problem include clearing the cache or using a dedicated 2.4g WiFi router for Smart Life devices.
Why does smart plug become unresponsive?
If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp.
Why does my Smart Plug say server is unresponsive?
If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. This is the first thing you should get out of the way. Check that the connection is active and stable.
Why is my smart plug flashing blue?
Flashing blue rapidly: Connecting to the network. Solid blue: Connected to the network.Solid amber: Rebooting or no network connection. Off: The socket is turned OFF or the Smart Plug Mini is powered OFF.
How do I program Alexa smart plug?
How to Connect a Smart Plug to your Alexa
- Plug your smart plug into an outlet.
- Download the app that goes with your smart plug app.
- Set up your smart plug in the app.
- Launch the Alexa app.
- Tap the menu on the Alexa app.
- Select Skills & Games.
- Tap the magnifying glass to search for your smart plug skill.
How do I connect my Alexa to Wi-Fi?
To connect to WiFi:
- In the Alexa app, open the left panel menu and then select Settings.
- Select Device Settings.
- Choose your device.
- Select Change next to WiFi Network and follow the prompts in the app.
Why is my smart plug not responding Google home?
Reboot router. Reboot Google Home. Unlink and re-link Eques account. Unlink Eques account, remove all smart plugs from Eques account, full reset of plugs, add one as a new device, give it an entirely different name, re-link the Eques account to Google Home, give the “Hey Google, Sync Devices” command.
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