How Do I Reset My Wyze Camera To Factory Settings?

How to reset the Wyze Cam v2

1. Delete the camera from the App.
2. Observe the back LED. It should change from solid blue to blinking yellow.
3. Remove the micro SD card from the slot.
4. Press and hold the setup button on the bottom of the camera for 10 seconds.
5. Wait for the message “ready to connect”

How do I factory reset my WYZE camera?

To factory reset your Wyze Cam Pan v2:
With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.

How do I reset my WYZE camera to a new WiFi?

To perform a factory reset on your Wyze Plug:

1. Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
2. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.

How do I fix my WYZE camera?

Unplug the camera’s USB cord, wait 5 seconds, and plug it back in. If you still get the error, you can try to deactivate any firewall settings on your device or network. Slow internet speeds can also cause these errors. Wyze Cam needs a minimum upload speed of 1-2 Mbps for SD and 4-7 Mbps for HD.

Why did my WYZE camera stop working?

Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.

How do I delete my WYZE account?

To delete your Wyze account:

1. Visit the Wyze Support Center.
2. Click on the green icon in the bottom right-hand corner.
3. Click “Product, App, and Account Support.”
4. Choose “Wyze Account.”
5. Type “Delete my Wyze account” into the chatbox.
6. Select “Contact Support.”
7. Fill out the online form.

How do you Unbrick a WYZE camera?

Hold the setup button, plug in your USB cable, and keep holding the setup button for 12-15 seconds, then release the button. Wait for 3-4 minutes. The camera will reboot and change light status during this time.

What is reset network settings?

You should reset your Android’s network settings if it’s having trouble connecting to Wi-Fi, Bluetooth, or cellular networks. Resetting network settings won’t delete any of your apps or personal data, but will erase saved Wi-Fi passwords and Bluetooth connections.

How can I use WYZE camera without WiFi?

You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.

How do I scan a QR code with WYZE camera?

Hold your phone’s screen steady in front of your Wyze Cam, and move or adjust the distance slowly. Hold still at the new distance for 5 seconds to give your Wyze Cam time to focus at the new distance. Try holding the QR code upside down for the Wyze Cam to scan.

How do I get my WYZE back online?

Reboot your Wyze Base Station to reestablish the connection.

1. Unplug the base station from power, wait 5-10 seconds, then plug it back in.
2. Once the status light is solid blue, the reboot is complete.

How do I reconnect my WYZE camera?

Steps to Connect Wyze Cameras to New Wi-Fi

1. Launch the Wyze app on your Android or iPhone.
2. Log in if you haven’t set the app to remember you.
3. Connect your Wyze camera to the USB port or a power outlet.
4. Hold the Setup button on the back of the camera until you hear the automated message “ready to connect.”

How do you program a WYZE camera?

To set up your Wyze Cam or Wyze Cam Pan:

1. In the Wyze app, tap Home, then tap + plus sign on the top left.
2. Tap Add Device.
3. Tap Cameras > Wyze Cam or Wyze Cam Pan.
4. With your camera plugged into an outlet, tap Next in the app.
5. Pull the base from your camera and single-press SETUP on the bottom of the camera.

How do I format my micro SD card for my WYZE camera?

Format on a Windows computer:

1. Remove the microSD card from the Wyze Cam.
2. Insert the card into your computer.
3. Open your computer’s file browser.
4. Right-click on the microSD card in the navigation panel.
5. Select “Format…” from the right-click menu.
6. Ensure that the Format Type is set to FAT32.
7. Click Start.

How do I contact WYZE by email?

Yes! Email us at [email protected] to let us know you’d like to change – just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.

How do I contact WYZE?

Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.

How do I reset my WYZE password?

How do I reset my password?

1. Click “Log In” at the upper right corner of wyze.com.
2. On the Sign In page, click Forgot your password?.
3. Enter your Wyze account email address and click Retrieve Password.
4. In another browser tab, check your email for the verification code to reset your password.

Why can’t I log into my WYZE account?

Here are some troubleshooting steps you can do to try and connect to the internet from your mobile device. Try to reboot your phone as this will refresh your network connection. To reboot your phone, turn the phone all the way off and then turn the phone back on.

How do I change my email on the WYZE app?

To change your email address:

1. In the Wyze app, tap Account.
2. Tap Email.
3. On the Change email screen, tap New email address.
4. Tap Change email.
5. Tap the < back button to return to the Account screen.
6. Scroll to the bottom and tap Sign Out to sign out of your account.
7. Then, sign in to your account with your new email address.

How do I revert my WYZE camera firmware?

Want to revert the webcam firmware update?

1. Visit the Release Notes page for the latest Wyze Cam v2 firmware file.
2. Download the file from the Release Notes:
3. Power off your camera and insert your microSD card.
4. Hold the Setup button, then plug in your USB cable.
5. Wait for 3-4 minutes.

How do I update my WYZE camera?

How do I make sure you my Wyze Cam firmware is up to date?

1. In the Wyze app, tap Account, then scroll down and tap Firmware Update.
2. Find your Wyze Cam in the list. If it says Up to Date, then it’s updated and all set. If it says Update, tap Update to get the latest firmware.